Durham Region - Spay/Neuter Services

Due to the recognized need for affordable sterilization service for residents in the Durham region, Toronto Humane Society is proud to offer transportation services for clients who may not be able to access our clinic themselves. In conjunction with the Humane Society of Durham Region we have arranged drop off and pick up of patients at HSDR to hopefully ease both the financial and time burden of getting one’s pet to our normal operating spay/neuter clinic.

How the Spay/Neuter Service Operates

Important Information (Pre & Post-Operative Information & Fees)

Drop off/Pick up Location & Times

Call Center Hours of Operation

Frequently Asked Questions and Requirements

How to Book an Appointment:

How the Spay/Neuter Clinic Operates:

Important Information:

Click here for pre-op information.

Click here for post-op information.

Click here for frequently asked pre-op & post-op care questions.

Click here for fee guide.

Drop-off/Pick-Up Location:

Humane Society Of Durham Region (HSDR)
1505 Wentworth Street, Whitby, ON, L1N 0H9

Drop – Off/Pick-Up Hours:
Monday (drop-off for dog patients): 6:00pm
Tuesday (pick-up for dog patients): 5:00pm
Tuesday (drop-off for cat patients): 6:00pm
Wednesday (pick-up for cat patients): 5:00pm

*by appointment ONLY*


Please ensure that you arrive on time for your appointment (consider increasing travel time to accommodate for weather and traffic) as late appointments will not be honored and subject to a no show fee or forfeit of one’s deposit.
Parking is available at the shelter. Please ensure to wait outside until the doors have been opened for the transportation service intake/discharge.

**PLEASE MAKE SURE TO BRING ALL DOGS ON LEASH, AND CATS IN A SECURE CARRIER**

Call Centre Hours of Operation:

Appointment Hotline: 416.392.2273 ext. 2
Monday - Friday: 8:30am – 4:00pm
Saturdays & Sundays: closed

*In case of last minute changes please listen to our voice recording for current operational hours (there is no voicemail service so please hang up if calling outside of our operational hours)*


Having trouble connecting to our operators? Please click here for more information. Please note all calls are recorded for quality assurance and training purposes.

Feline (Cat) Spay (Female):

AVAILABILITY:

December:
plentiful **These appointments qualify for the $10.00 off promotion**

January:
plentiful

To book an appointment please call 416-392-2273 and press #2 to reach the spay/neuter services.

If you wish to book an appointment in January please hold off requests until: Tuesday December 6th.

If you wish to book an appointment in February please hold off requests until: Tuesday January 3rd.

Prior to booking an appointment please confirm that your pet qualifies for surgery. We strongly recommend all patients are up to date on their vaccines prior to coming in for surgery, so please consider booking an appointment with your veterinarian or requesting a vaccine appointment prior to surgery. Please read the eligibility requirements before calling in to request an appointment.

Or, email a completed appointment request form to spayneuter@torontohumanesociety.com.

*Please note: if you are having difficulty with this document please provide the information within the body of your email and one of our staff will be happy to book an appointment for you.


For multiple feline/vaccination appointments a 50% deposit must be made at the time of booking to be applied on the day of the procedure. Please be aware that we will not be able to provide refunds on one's deposit unless your pet is medically declined the morning of the procedure, or 2 weeks’ notice has been provided. This deposit can be made via credit card over the phone (Visa or Mastercard), or if needed we can provide a 48 hour hold on your appointment to obtain a credit card, or come down to the Toronto Humane Society to pay with debit or cash. The Spay/Neuter Clinic does not accept payment in cheques.

All appointments must be cancelled or rescheduled with a minimum of 48 hours in order to avoid a short notice cancellation fee of $25.00. Please note all no-show appointments will be required to pay the cancellation fee, and a full deposit before offered a new appointment.

If your animal is denied the morning of the surgery a $25.00 examination fee + $10 transportation fee still applies.

Feline (Cat) Neuter (Male):

AVAILABILITY:

December:
plentiful **These appointments qualify for the $10.00 off promotion**

January:
plentiful

To book an appointment please call 416-392-2273 and press #2 to reach the spay/neuter services.

If you wish to book an appointment in January please hold off requests until: Tuesday December 6th.

If you wish to book an appointment in February please hold off requests until: Tuesday January 3rd.

Prior to booking an appointment please confirm that your pet qualifies for surgery. We strongly recommend all patients are up to date on their vaccines prior to coming in for surgery, so please consider booking an appointment with your veterinarian or requesting a vaccine appointment prior to surgery. Please read the eligibility requirements before calling in to request an appointment.

Or, email a completed appointment request form to spayneuter@torontohumanesociety.com.

*Please note: if you are having difficulty with this document please provide the information within the body of your email and one of our staff will be happy to book an appointment for you.


For multiple feline/vaccination appointments a 50% deposit must be made at the time of booking to be applied on the day of the procedure. Please be aware that we will not be able to provide refunds on one's deposit unless your pet is medically declined the morning of the procedure, or 2 weeks’ notice has been provided. This deposit can be made via credit card over the phone (Visa or Mastercard), or if needed we can provide a 48 hour hold on your appointment to obtain a credit card, or come down to the Toronto Humane Society to pay with debit or cash. The Spay/Neuter Clinic does not accept payment in cheques.

All appointments must be cancelled or rescheduled with a minimum of 48 hours in order to avoid a short notice cancellation fee of $25.00. Please note all no-show appointments will be required to pay the cancellation fee, and a full deposit before offered a new appointment.

If your animal is denied the morning of the surgery a $25.00 examination fee + $10 transportation fee still applies.

Canine (Dog) Spay/Neuter:

AVAILABILITY:

December:
Male Dogs (under 35lbs) = plentiful
Female Dogs (under 35lbs) = plentiful
Male Dogs (over 35lbs) = FULL
Female Dogs (over 35lbs) = FULL

January:
Male Dogs (under 35lbs) = plentiful
Female Dogs (under 35lbs) = plentiful
Male Dogs (over 35lbs) = limited
Female Dogs (over 35lbs) = limited

**Please note changes to the above appointment availability can take up to 48 hours to appear. Please listen carefully to the spay/neuter services greeting for current appointment availability.**

Canine (DOG) Appointment requests will only be accepted through our phone lines so please be patient as we expect to receive a high volume of calls. All email, voice-mail, or walk-in canine surgical requests will not be accepted for to ensure that it is fair for all! Please feel free to call us often for any upcoming cancellations!

For future dates (as we only book 1 month in advance), please follow our Facebook page or check back here frequently for news on the next opening for appointment requests!

In order to reserve a canine appointment a 50% deposit must be made at the time of booking to be applied on the day of the procedure. Please be aware that we will not be able to provide refunds on one's deposit unless your pet is medically declined the morning of the procedure, or 2 weeks’ notice has been provided. This deposit can be made via credit card over the phone (Visa or Mastercard), or if needed we can provide a 48 hour hold on your appointment to obtain a credit card, or come down to the Toronto Humane Society to pay with debit or cash. The Spay/Neuter Clinic does not accept payment in cheques.

To book an appointment please call 416-392-2273 and press #2 to reach the spay/neuter services. We will not respond to any email inquiries/ requests.

If you wish to book an appointment in January and are receiving income supplementation from ODSP, OW, or GIS please hold off requests until: Tuesday December 6th.

If you wish to book an appointment in January and are not receiving income supplementation please hold off requests until: Tuesday December 20th.

If you wish to book an appointment in February and are receiving income supplementation from ODSP, OW, or GIS please hold off requests until: Tuesday January 3rd.

If you wish to book an appointment in February and are not receiving income supplementation please hold off requests until: Tuesday January 17th.

Prior to booking an appointment please confirm that your pet qualifies for surgery. We strongly recommend all patients are up to date on their vaccines prior to coming in for surgery, so please consider booking an appointment with your veterinarian or requesting a vaccine appointment prior to surgery. Please read the eligibility requirements before calling in to request an appointment.

All appointments must be cancelled or rescheduled with a minimum of 2 weeks’ notice in order to avoid the deposit from being forfeited. Please note all no-show appointments will have their deposit forfeited, and a full deposit will be required before being offered a new appointment.

If your animal is denied the morning of the surgery a $25.00 examination fee/ineligibility fee still applies.

Trap Neuter Return - TNR:

AVAILABILITY:

December:
FULL

January:
limited

Transportation services have also been extended to colony caretakers in Durham region! Unlike our normal walk-in service, appointment requests will be accepted for Trap Neuter Return patients (maximum of 4 cats per day, 2 per registered colony caretaker) by registered colony caretakers looking to drop-off and pick up at the Humane Society of Durham Region. All protocols and requirements will follow current policies which can be found here: www.torontohumanesociety.com/what-we-do/trap-neuter-return with the exception that these appointments will be booked ahead of time.

To book an appointment please call 416-392-2273 and press #2 to reach the spay/neuter services, or you can email: spayneuter@torontohumanesociety.com.

Please ensure to bring your feral management certificate for each drop-off!