Our 2025–2030 Strategic Plan is a bold step toward a future where all animals — and the people who care for them — are supported, understood, and empowered.
This plan is built on the strength of our people: the staff leading transformation, the volunteers giving their time, the donors investing in possibility, and the partners walking alongside us. It’s a roadmap to a more inclusive, accessible, and sustainable animal welfare system — one that uplifts lives across our city and beyond.
1. Expanding Access to Care
Toronto Humane Society will open new community-based facilities—pop-ups, clinics, and hospitals—offering affordable, high-quality care beyond veterinary services. This includes food banks, behavioural support, counselling, and fostering, developed in partnership with communities. Each site will serve as a hub for preventative, culturally sensitive, and interdisciplinary care.
2. Continued Leadership in the Evolution of Shelter-Based Care
We will maintain exceptional shelter care as a safe, temporary home for animals, while evolving our model to shorten stays, enrich environments, increase foster transitions, and expand behaviour support. The shelter will also act as a learning centre to improve outcomes and drive systemic change.
3. Leading Through Driving Integration and Research
Toronto Humane Society will integrate animal welfare with public health, social services, and academia by embedding veterinary social workers, advocating policy change, and collaborating with human agencies. We will advance research, share best practices, and influence education with an evidence-based, trauma-informed approach.
4. Building Financial Resilience
To sustain impact, we will focus on financial discipline, diversifying revenue, enhancing donor and volunteer engagement, and preparing for a major capital campaign. Governance, asset management, financial reserves, and value-aligned investments will be strengthened to ensure stability and legacy preservation.
5. Investing in People and Culture
Our mission depends on passionate people. We will invest in training, recruitment, retention, and wellness, expand student partnerships in shelter medicine and outreach, and foster an inclusive environment that empowers diverse ideas and operational excellence.
The future of animal welfare won’t be built by any one organization. It will be built by all of us — every staff member driving change, every donor investing in possibility, every volunteer giving time, every partner supporting shared care, and every policymaker who sees the human-animal bond as part of the public good.
Join us as we shape the next chapter — for animals, for people, for our community.
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