
FAQs
Adoptions
Services
Funding
Adoptions
Q: How many pets do you adopt?
A: Every day animals at The Toronto Humane Society find new homes. In 2008, the Society found homes for 4693 cats and dogs alone. We also adopted out rabbits, budgies and other pets.
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Q: Where do your animals come from?
A: Many of our animals have been surrendered by owners that can no longer care for them. Some of the animals are unclaimed strays.
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Q: What are your adoption hours?
New Shelter adoption hours are:
Now Open for Adoptions, Seven Days a Week, 12pm to 6 pm
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Q: Where are you located?
A: We are located at 11 River Street, on the North East corner of Queen and River just East of the Don Valley. Click here for a Map. We also have a satellite location at 2802 Victoria Park Ave., Unit 13, Click here for a Map.
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Q: What's the adoption process like?
A: We ask interested applicants to come in during adoption hours to choose an animal, fill out an application, and be interviewed. The interview is to ensure a good fit for both the animal and the individual, to reduce the likelihood of the animal being returned. Once approved, applicants can take an animal home with them that day.
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Q: How much does it cost to adopt a pet?
A: We do not charge any money for our animals, but ask for your donation to sustain our good work. All our adoptable pets have been vet checked, vaccinated, dewormed, deflead, microchipped and sterilized. We ask for a donation to help with these veterinary costs. A tax receipt will be issued with every adoption.
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Q: How long do you keep animals?
A: Pets stay in adoption until the right home comes along. The length of stay for animals varies. No animal is ever euthanized due to lack of space or because the animal has simply “been here too long.”
The Society has foster families who care for newborns, pregnancies, and recuperating animals.
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Q: How do I adopt a pet from you?
A: Information on how to adopt a pet is available on the Adoption page of this website.
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Q: Do you require spaying or neutering of adopted pets?
A: Too many pets live in neglected or ill-informed homes. We spay, neuter, and microchip pets, but believe that its best for animals that there be legislation requiring that animals only be bred by licensed breeders.
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Q: What if I wish to surrender my pet?
A: At present we are unable to admit any pets that have not previously been adopted from the shelter.
Read about feral cats
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Q:What if I need to return an adopted pet?
A: If you are no longer able to care for a pet that you have adopted from The Toronto Humane Society, we ask that you please return the animal. We will always accept our animals. We do ask that you please call the shelter ahead of time.
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Services
Q: What's the difference between you and the OSPCA?
A: We are different Humane Societies, seperately incorporated. Money donated to one, will not go to the other.
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Q: Are you a 'no-kill' animal shelter?
A: No. In order to be considered 'no-kill' we would have to limit the types and numbers of animals we accept. The Society is an 'open door' animal shelter that has the lowest euthanasia of it's kind in North America. We admit and care for animals regardless of age, health, temperament, or space available.
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Q: What's your euthanasia policy?
A: We will only euthanise an animal that's in pain, severely ill – with no chance of recovery – or dangerous. We never euthanise animals based on space constraints or because the animal has been here too long.
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Q: Can you recommend a veterinarian for me to see?
A: Though we cannot refer any specific clinic, there are many resources on the internet.
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Q: How do I report animal neglect or cruelty?
A: Contact your local OSPCA
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Q: I found an animal in my neighbourhood. What should I do?
A: Have you found a lost dog or cat? There are several options to help find the animal's family. You can keep the animal until you find the owners by asking neighbours, putting up ads, or looking in the lost & found animal postings, or bring the animal to The Toronto Humane Society – click here for directions and/or a map.
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Q: Help! I've lost my pet. What do I do?
A: Firstly remain calm. Then search everywhere possible, inside and outside, for your pet right away - look under bushes, in tight corners, in your neighbor's house and garage, etc. Search further around the neighbourhood than you expect your pet to roam. Check with all your neighbors as someone may have seen your pet or even taken him/her in for safety.
There are several options when trying to find a lost pet, here are some suggestions:
Check the Lost and Found section of our website, and view pictures of the lost pets in our shelter. Put up "lost" posters where the pet went missing – you can find a downloadable poster in the Lost & Found section of this website.
Place a "lost" advertisement in the newspaper.
Register the pet on our Lost Pets page.
Don't give up-it may take time to locate your pet. And when you do, please make sure that he/she has up-to-date tags on his/her collar. Consider getting your pet a microchip implant for more permanent identification.
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Q: Do you sell animals for scientific experimentation?
A: Under no circumstances would The Toronto Humane Society ever give up an animal for research or any other commercial use.
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Funding
Q: Do you receive money from my taxes?
A: The Toronto Humane Society is a not-for-profit organization solely funded through charitable donations and receives no government funding.
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Q: How is The Toronto Humane Society different from animal control agencies?
A: Toronto Animal Services is a municipal enforcement department not connected with The Toronto Humane Society.
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Q: If I make a gift to a national organization, do you receive a portion of my donation?
A: The Toronto Humane Society does not receive any monetary donations from any national organizations. If you would like to make a donation, please make your gift directly to us.
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Q: How can I help?
A: Let us count the ways – the Society greatly appreciates donations of cash, time, and items. The Toronto Humane Society is a registered charity and as such your donation is tax-deductible as allowed by law.
Your financial support helps us maintain and even expand the programs and services we offer to the community.
Please visit the Get Involved section of this website for more information on the various ways you can make a difference in the lives of the animals.
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